Rez's SharePoint Blog Spot

:


Add me to LinkedIn   RSS Feed   Follow me on Twitter
Rez's SharePoint Blog Spot > Posts > Records Management features in SharePoint 2010: Part 6 – Content Organizer
May 06
Records Management features in SharePoint 2010: Part 6 – Content Organizer

Overview

  • In SharePoint 2007, content organization was largely a matter of upload decisions based on the individual
  • Administrators could help guide, but ultimately, was up to contributors to decide where the content ended up
  • New Content Organizer in SharePoint 2010 allows routing decisions to be centrally organized
  • This feature takes the decisions out of the hands of users and ensures that items are well organized
  • Users are guided to enter the appropriate metadata rather than being allowed to dump documents wherever they like
  • Routing rules from SharePoint 2007 are now replaced by content organizer,
  • New SharePoint feature available in all document libraries.
  • Used to route documents to the right folder based on content types and any other metadata that you require.
  • Activated as a Site Feature:
    • Enable-SPFeature -id DocumentRouting -url “<site url>”

image

  • Automatic routing of documents to the right place in SharePoint enables administrators to automatically enforce rules on content submitted
  • End users don’t have to be aware of which document library document should go into
  • Content Organizer creates a drop off library where all documents to be routed should be placed
  • SharePoint moves documents that were submitted by users to appropriate place, based on:
    • Rules for content rerouting
    • Metadata
    • Content Types
    • Property based conditions
  • Content organizer allows application of multiple rules
  • Use the priority option to give one rule more importance over another
  • Has the ability to automatically create subfolders based upon metadata (i.e. folder for each year)

image

  • When content organizer rules are pointing to document libraries and a user tries to upload a document to them, SharePoint 2010 will redirect them to the drop off library for routing
  • Content organizer settings allow rules to send documents to sites outside of the current site collection
  • Settings also allow versioning via unique characters rather than SharePoint versioning and preserve all properties and auditing on the original document that was routed

image

E-mail Integration with Content Organizer

  • Feature that allows a site to use content organizer to route email messages as well
  • Activated as a Site Feature:
    • Enable-SPFeature -id EMailRouting -url “<site url>”

image

  • On activation a new hidden list called “Submitted E-mail Records” is created that is configured through Content Organizer Settings

image

  • Content type for the content organizer email rule is “E-mail Submission”
  • You can see below how you can have property based rules based on commonly used email fields like to, from, cc, subject, etc…

image

**Note: You need to have incoming email configured in Central Admin --> System Settings --> Configure incoming e-mail settings and you need to have E-mail configured at the library level

***Note: What's wierd is that this email submission list is of an announcements type list and the items go in there as an announcement content type.   Thanks to some colleagues that pointed out to me that there seems to be a bug in RTM where even if you have all the configurations set up, e-mails don't get routed to the content organizer correctly or the rules just don't seem to fire, they just seem to stay in that list.  I'm not sure yet that it is a bug and if the latest Cumulative Updates from Microsoft fix it.  Someone please let me know.

 

So, why are content type publishing hubs important for Records Management?

  • It’s now an Enterprise level feature that allows you to manage content across site collections
  • Finalized document can be copied to a specific mandated folder in the ‘Approved’ Document library based on metadata properties without any user intervention.

The complete list of this series can be seen by the following links:

1. Introduction
2. Document IDs
3. Managed Metadata Service (Term Store)
4. In-Place Records Declarations
5. Site Collection Auditing
6. Content Organizer
7. Compliance Details
8. Hold and eDiscovery
9. Content Type Publishing Hubs
10. Multi-Level Retention
11. Virtual folders and metadata based navigation
12. Scaling
13. Send To...
14. Document Sets

References

http://msdn.microsoft.com/en-us/library/ee558288%28office.14%29.aspx
http://msdn.microsoft.com/en-us/library/ee556829(office.14).aspx
http://dotnetmafia.sys-con.com/node/1324338
http://aiim.typepad.com/aiim_blog/2010/02/sharepoint.html

 

Comments

Email integration

The E-mail Integration with Content Organizer feature is a there for legacy Exchange 2007 deployments that can journal mail to SharePoint.  Such functionality is not available in Exchange 2010 and we do not (and never have) supported directly e-mailing a content organizer as the steps below show.  It just won’t work – that mail submitted to that list needs to be in a special format that Exchange 2007 can create (or some other system who has implemented that documented protocol).
 
The customer should consider leaving the mail in Exchange and using Exchange’s record management and compliance functionality or buying a third party add-in if they need to get mail into a SharePoint content library.  http://technet.microsoft.com/en-us/sharepoint/ff598594.aspx has a list of partners.
 
I understand that it’s not happy news and I feel the customer’s pain here (they have a reasonable request), but third party or keeping it in Exchange are the only options.  Happy to get more directly involved if needed.
 
Workaround :  enable incoming email on the “Drop Off library” and which in turn routed the emails/attachments to the destination library as per the rule.

The envelope data or other metadata will NOT be carried along with the item to its final location with this workaround. So the customer should expect to lose sender, sent, received, et cetera…which I imagine breaks what they are trying to do.
 
If the customer wants to check on how to get this working using Exchange 2007:
http://msexchangeteam.com/archive/2006/11/21/431608.aspx
So the format is generated by the backend transport layer via a policy on a Managed Folder.  So even in 2007, you can’t email a content organizer.  But you can set up a journaling rule on a managed folder in Exchange to journal every item dropped into that folder to SharePoint.
 
Suggestion: We should not encourage the customer to email Content organizer since we have that has a legacy feature to support Exchange 2007. If the customer wants email to be sent to SharePoint then use Email enabled Doc Lib.
 on 8/25/2011 6:20 AM

Technet

http://technet.microsoft.com/en-us/library/cc262982.aspx

When you create a Records Center in SharePoint Server 2010, the E-mail Integration with Content Organizer feature is included only for legacy Exchange Server 2007 deployments that support journaling mail to SharePoint Server. Exchange Server 2010 no longer supports this functionality. Directly sending mail to the content organizer is not supported.

 on 8/25/2011 6:21 AM

Mr

We appear to have turned this on in error and it has created a drop-off library under pratically every site. Don't appear to be able to delete the drop-off library from individual library setting.
 
How do I remove all the drop-off libraries in one go.
 
I can remove link from site(Site Settings/navigation) but have to do on each site.
 
Thanks for any help can give.
 on 2/9/2012 3:38 AM

re: Mr

Once you activate the content organizer feature, it creates the drop off library which cannot be deleted via the GUI.  You have to either
 
1. Have a developer script and code it and set the AllowDeletion [1] API command to true and then you can delete via the GUI
 
2. Download a free tool on codeplex or somewhere like SharePoint Manager [2] to set the flag and delete it
 
There is a good blog article here [3] by Serge Luca which shows how to do this.
 
 
 
 
Noorez KhamisNo presence information on 4/21/2012 7:46 AM

Add Comment

Items on this list require content approval. Your submission will not appear in public views until approved by someone with proper rights. More information on content approval.

Title


Name


Your URL


Comments *

SPAMMER Skill Testing Question - What is 2x3? *


This field is to protect me against the barrage of spammers

Attachments